Reference
Resources
Reference material we wrote because we got tired of explaining the same things by email. Useful whether or not you ever ship with us.
Incoterms 2020 explained
All eleven rules, what each one obliges the seller and buyer to do, and where risk actually passes.
Freight glossary
The vocabulary that turns up in quotations and documents, defined in plain language.
Shipping documents
What each document is for, who issues it, and which ones your shipment actually needs.
Frequently asked questions
The questions we answer most often, about pricing, customs, packing and claims.
Incoterms 2020
Eleven three letter codes that decide who pays for transport, who carries the risk and who deals with customs. Choosing the wrong one is one of the most expensive mistakes in international trade.
Tell us what you need to move.
Send the supplier city or port of loading, the volume and weight, and the date the goods are ready. We will come back with a landed cost and a realistic transit time, usually within one working day.